Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. To select the content of your presentation, you should know:

1. your purpose
2. the time limit
3. the audience’s needs
4. the available material

Communication Skills- Q3. Speakers usually experience difficulty in ensuring that the message is:

1. acted upon promptly and as desired
2. understood correctly
3. conveyed precisely, understood correctly, and acted upon promptly and as desired
4. conveyed precisely

Communication Skills- Q4. In oral communication, what matters most is:

1. where you say it
2. what you say
3. when you say it
4. how you say it

Communication Skills- Q5. In many parts of the world, such as Latin America and India, keeping the eyes lowered is a sign of:

1. evasiveness
2. timidity
3. respect
4. dishonesty

Communication Skills- Q6. Oral communication is the interchange of _____________ between the sender and receiver.

1. signs and gestures
2. cues and clues
3. verbal messages
4. written messages

Communication Skills- Q7. Letters that please the receiver are called:

1. “yes” letters
2. invitation letters
3. good-news letters
4. routine letters

Communication Skills- Q8. A clarifying listener:

1. explains the message
2. elaborates the speaker’s underlying thoughts and feelings
3. illustrates the message with examples
4. repeats what is said

Communication Skills- Q9. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Communication Skills- Q10. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

1. conforms
2. deviates
3. irritates
4. overlaps